IN FLUX

Canada's first service design conference

PRESENTATION

Service Design in BC's Justice Sector


In this talk, learn how BC's Ministry of Justice approached practical reform and access to justice through designing and delivering better services, for citizens, partners, and professionals alike. Learn how the participatory and experimental methods of service design are being used across BC's Courts in a number of projects to improve experiences and deliver on timely and balanced justice, changing minds and attitudes along the way.

SPEAKERS

Gordon Ross

Vice President
OpenRoad

Kevin Conn

Director, Court Innovation
BC Ministry of Justice

SPONSORS

Do you or your company want to sponsor this year’s Canadian Service Design Conference? Get in touch with us.