IN FLUX

Canada's first service design conference

PRESENTATION

Evolving Service Design to Meet New Technology Opportunities


Using case studies from the fields of estate planning and artificial intelligence, this discussion will touch on how the tools of service design have served the incubator teams at Fidelity Labs in the past and how we see them evolving to meet the challenges of a new technology future.

SPEAKERS

Christine Wheatley

Principal Design Strategist
Fidelity Labs

Asha Srikantiah

Director, Design Thinking and Innovation
Fidelity Labs

Andrea Leitner

Design Thinking and Innovation
Fidelity Labs

SPONSORS

Do you or your company want to sponsor this year’s Canadian Service Design Conference? Get in touch with us.